DYNAMICS 365 CE / AX LIFECYCLE SUPPORT SERVICES
At Varnam, we have a fantastic support staff that specializes in Dynamics 365/AX ERP and CRM/CE support services. We take care of all technical, functional aspects and related applications. This covers assistance with usability issues, break/fix, performance enhancement, and support for difficult problems or minor adjustments to the solution. These services can be provided in all time zones and are generally SLA & KPI driven depending on specific demands.
DEDICATED SUPPORT MODEL
We recommend using this approach in the event that you anticipate a high flow of support problems or tickets due to your huge user base. To address your support needs, we assemble a single, cohesive team that typically consists of functional and technical consultants who cover all support levels. Rapid resolution, a single point of contact, and predictability of support expenses are some of this model's key advantages. The services are tightly driven by SLAs and help you save money year after year. This comprises a full service landscape.
SHARED SERVICES OR PAY-AS-YOU-GO MODEL
We recommend this approach For organizations with fewer users and fewer anticipated support incidents. Varnam will work with you to develop a flexible model that satisfies your unique requirements. To suit your support needs, additional services like performance improvement or small or large modifications could be added to this model.
Focused DELIVERY - PRECISE OUTCOMES
The best planning calls for flawless execution. For your company, Varnam provides entire Dynamics 365 deployment lifecycle services. In addition, we assist you in smoothly switching from your present system to Dynamics 365 and enabling digital transformation on Dynamics 365.
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